Website support with expertise and professionalism
Website support with expertise and professionalism
As an experienced web agency in Basel, we understand that a website requires ongoing maintenance. Our support team is available to assist you with all technical questions and challenges – competently, quickly, and without complications.
We are happy to support you with online training by connecting directly to your PC so you can follow along with each step. No software installation is required; simply run the provided program and you're ready to go.
Our support offer
We offer comprehensive support for various content management systems and e-commerce platforms. Our range of services includes:
- Technical Support: Fast help with all technical problems of your website
- System updates: Professional WordPress support and Joomla updates
- E-commerce support: Specialized support for PrestaShop shops and Shopify stores.
- Hosting services: Reliable hosting with optimal performance
Our support goes far beyond simply troubleshooting. We also provide strategic advice on developing your digital presence. From online marketing consulting to technical optimization by our SEO experts – we take a holistic approach.
Maintenance and care
Regular maintenance is essential for the security and performance of your website. Our Joomla maintenance and PrestaShop update services ensure your systems are always up to date. We take care of security updates, backups, and performance optimizations, so you can focus on your core business.
E-commerce support
As a specialized e-commerce agency, we provide comprehensive support to online retailers. Whether you to create a new online store or optimize your existing one – we are your partner. With our expertise as a Shopify agency and our know-how in PrestaShop search engine optimization, we will propel your online store to the forefront.
Hosting solutions
The right hosting infrastructure is the foundation for a high-performing website. We offer specialized WordPress hosting, Joomla hosting , and PrestaShop hosting. You also benefit from our professional email hosting services.
Frequently Asked Questions
For example, you're going on vacation and would like an out-of-office reply to be automatically sent to all incoming emails. You can set up an autoresponder from your webmail interface: http://webmail.masterhomepage.ch
Click on "Email Administration", log in, and then click on Autoresponder. On the page that appears, you can create and manage your out-of-office message.
Extended Services
Beyond traditional support, we also offer strategic services. Our SEA agency in Basel and our Google Shopping campaign will assist you in acquiring new customers. Together with our online marketing , we develop strategies that deliver measurable results.
Do you need a complete website redesign? Our web design agency in Basel creates modern, user-friendly websites. Whether WordPress web design, Joomla web design , or custom web app development – we bring your vision to life.
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Our team – personal, customer-oriented and fast
Personal, customer-focused, and fast – these three values shape our daily work. We have been supporting most of our clients for many years. Stability and reliability are not just buzzwords for us, but a lived reality. The fastest possible support and short implementation times guarantee high satisfaction for both SMEs and larger companies.
Our experienced team of web developers, designers, and project managers works closely together to achieve the best possible results for you. With Florian Schär as Managing Director and a dedicated team of web developers and project managers, we are your reliable partner for digital projects in Basel and throughout Switzerland. We understand the needs of businesses and develop web solutions that will delight your ideal customers.
Florian Schär
Managing Director
Florian Schär works as a project manager and, as founder and owner, is responsible for strategic matters.
Roger Abt
Web developer
Roger Abt is responsible for programming the web projects as a web developer.
Sandra Dürst
Project Manager
Sandra Dürst is responsible for the design and implementation of web projects as a graphic designer.
Nico Müller
Web developer
Nico Müller is responsible for programming the web projects as a web developer.
Ashish Kumar
Web developer
Ashish Kumar is responsible for programming the web projects as a web developer.
Daniel Herrmann
SEO Specialist
Daniel Herrmann is responsible for the visibility of web projects as an SEO specialist.
Deborah Rösch
SEA Specialist
Deborah Rösch is responsible for the Google Ads campaigns as a SEA specialist.
What our customers say
Over 2000 satisfied customers form the foundation of our success. Every single collaboration represents trust, partnership, and quality, which we embody in all our projects.
Are you ready for a web agency that will truly move you forward?
Let's take your digital presence to the next level together. Whether it's a website, online shop, or custom web application – we'll find the perfect solution for your business. With tailor-made solutions, pixel-perfect execution, and a focus on your ideal customers, we create compelling digital experiences. Our marketing expertise ensures that your web presence not only looks great but also delivers measurable results.
Contact us for a free, no-obligation quote. We'd be happy to create a customized offer tailored precisely to your needs. From initial consultation and the development of custom applications to successful online launch – we support SMEs and businesses on their journey to digital success.
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